All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted. Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Xerox and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation and used by Xerox Canada Ltd. as a registered user. WindowsTM is a trademark of Microsoft Corporation. Products and trademarks of other companies are also acknowledged. Publication number: 701P97999 Customer Support To resolve problems with your printer, follow the suggestions that are provided in Chapter 4, Troubleshooting the Printer. If you are unable to solve a XJ6C problem using this guide or the online Help, call the Xerox Customer Support Center. Before calling, make sure you have the following information: · · · · · XJ6C serial number, which is located next to the parallel port on the back of the printer. XJ6C software version, which is specified in the printer driver About box. Windows operating system version (Windows 95, Windows 3. 1, or Windows 3. Amount of memory in your PC. Information about the problem, including the steps taken to create the problem, any error messages, and the expected behavior. The Xerox Customer Support Center telephone number in the United States and Canada is: 1-800-TEAM XRX (1-800-832-6979) Call from a telephone near your PC and the printer. Make sure both your PC and printer are turned on. If you require additional information about Xerox and Xerox products, visit the Xerox web site at: http://WWW. XEROX. COM Contents 1. Introduction Safety notes Registration card 1 2 4 5 6 8 10 12 13 14 15 17 18 20 22 23 25 26 26 27 2...